Find Answers to Common Questions
How can I get a credit application?
The easiest way to get a credit application is to click here and download it. You can also ask your salesperson to send it to you, or come to our facility and ask one of our pick-up professionals for a copy as well. Once you fill it out you can mail it in, scan and e-mail it, fax it, bring it to us in person…you get the idea. Applying for credit is easy. We want to keep it that way.
What are your payment methods and terms?
That depends. We offer a variety of terms and payment options to suit the needs of our many customers. There is no “one size fits all” answer. Our goal is to work with our customers to make it easy to do business with us, and that requires flexibility when handling terms and methods of payment. Please discuss your needs with your sales representative and we will do our best to find a way that works best for you and for us.
Directions to Quaker Valley Foods
Our facility is located at 2701 Red Lion Road in Philadelphia, Pennsylvania 19114. For directions, click here. Otherwise, any GPS device, Smartphone map service, Google maps, or any other web based provider of directions should get you to us without difficulty.
Cash & Carry – how to order and times of operation
Quaker Valley carries an extensive inventory of over 3,000 fresh and frozen items available for pick up on Monday through Friday from 6:00 a.m. until 12:00 Noon. Ordering is easy. If you already have a salesperson, they can put any order in for pick-up at a day and time that is convenient for you. If you do not have a salesperson, then dial 215-992-0900, EXT. 214 or EXT. 203, or ext. 265 and one of our pick-up professionals will be happy to take your order and have it ready for you when you arrive. Our goal is to make our Cash and Carry business quick and easy for all of our customers.
What types of customers do you service at Quaker Valley Foods?
We are happy to service all kinds of customers – large and small. Quaker Valley sells supermarkets, smaller independently-owned stores, jobbers, restaurants, wholesalers, importers. At Quaker Valley, we do all we can to make any customer feel welcome, and to provide value that keeps you coming back to us for years.
What is your delivery area?
Virtually all of our deliveries are made within a 200 mile radius of our facility. This includes Connecticut, New York, New Jersey, Pennsylvania, Delaware, Maryland, Washington, DC, and Virginia. Additionally, for customers outside of our normal delivery area, we can provide delivery of product in certain situations. We provide Monday through Saturday deliveries in most of these areas, and will deliver to you the next day! Please discuss your needs with one of our sales representatives and we will do our best to help you out.
What brands do you carry?
Quaker Valley warehouses and distributes a tremendous variety of food items, both fresh and frozen. We do business with many of the world’s largest food companies and have their product available for immediate pick up or next day delivery. In addition to the many national brands that we carry, we can also provide an assortment of our own private label items. Your salesperson will be more than happy to discuss your specific product needs with you. For a list of our vendors, click here
How many products do you have?
We carry over 3,000 items. The “What We Sell” section of the website provides a general overview of the different types of items that we carry. Contact one of our sales representatives for more details, or click here to see a list of our products.
What is your return policy?
While we are never happy to hear that a customer would like to return product to us, we understand that accepting returns is a necessary part of our business. That’s why we do all we can to make this process quick, simple and hassle free. If you buy something from us, you can return it to us – it’s that easy! All we ask is that you handle the product you need to return with the same care and concern that we did before you got it from us.
Is there a minimum quantity to get a delivery?
While there is no official minimum, the fact is that we are a wholesale distributor. We do not want to make customers buy more than they need, but our delivery customers must be able to buy in wholesale quantities. A good rule of thumb is that if you can fit the order you need into the trunk of your car, then you probably should be a pick-up customer. Otherwise, we are happy to provide next day delivery service within our delivery area, free of charge.
If I order something today, when can I get it?
If you want to pick your order up, we can usually have it ready in less than 30 minutes! If you need to have the order delivered, we offer next day delivery in nearly all of our service areas – including Saturdays.
Do you have overnight parking?
For outside deliveries, we are unable to provide a parking location overnight. Quaker Valley is located within minutes from a few truck stops.
Quaker Valley looks like a place where I would like to work – are you hiring?
We are always looking to add great people to our already outstanding group of warehouse workers, drivers, managers, salespeople, financial professionals, and support team. If that sounds exciting to you, and you think you can make the cut, please contact our HR staff for details on how you can become an employee at our exceptional company. Click here to download an application.